Name: RSP Trading Company
Address: 39 Shree Ram Nagar Colony, Dhar Naka Mhow, Indore - M.P., Indore, 453441, IN
Telephone: +91-9926993051

Question 1

What types of wooden pallets do you manufacture?

Accepted Answer

We manufacture a variety of wooden pallets, including standard, custom-sized, and specialized pallets to meet diverse industry needs. Our product range includes two-way and four-way entry pallets, euro pallets, and heavy-duty pallets.

Question 2

What materials are used for your wooden pallets?

Accepted Answer

Our pallets are made from high-quality hardwood and softwood, sourced from sustainable and certified suppliers. This ensures durability, strength, and environmental responsibility.

Question 3

Do you offer custom pallet designs?

Accepted Answer

Yes, we offer custom pallet designs to meet specific requirements. Our team works closely with clients to understand their needs and provide tailored solutions.

Question 4

What is the lead time for an order?

Accepted Answer

The lead time for orders depends on the quantity and specifications. Generally, standard orders are fulfilled within 7-10 business days. Custom orders may take longer, and we will provide an estimated delivery time upon order confirmation.

Question 5

How can I place an order?

Accepted Answer

You can place an order by contacting our sales team via phone, email, or through our website’s contact form. Our representatives will guide you through the process and provide all the necessary details.

Question 6

Do you offer delivery services?

Accepted Answer

Yes, we offer delivery services for our products. We ensure timely and secure delivery to your specified location. Shipping costs and delivery times will be discussed at the time of order placement.

Question 7

What are your payment terms?

Accepted Answer

We offer flexible payment terms to accommodate our clients. Payment terms and conditions will be discussed and agreed upon during the order process.

Question 8

Are your pallets treated for pest control?

Accepted Answer

Yes, all our wooden pallets undergo heat treatment as per ISPM-15 standards to ensure they are free from pests and suitable for international shipping.

Question 9

Can I get a sample before placing a bulk order?

Accepted Answer

Yes, we provide samples for our clients to assess the quality and suitability of our products before placing a bulk order. Please contact our sales team to arrange for a sample.

Question 10

What measures do you take to ensure quality?

Accepted Answer

We have a stringent quality control process in place, from sourcing materials to final inspection. Each pallet undergoes rigorous testing to ensure it meets our high standards for durability and performance.

Question 11

How can I contact customer support?

Accepted Answer

You can contact our customer support team via phone at  +919926993051 , email at rspmhow@gmail.com, or through our website’s contact form. We are available Monday to Saturday, from 9:00 AM to 7:00 PM.

Question 12

Do you offer any warranties on your products?

Accepted Answer

Yes, we offer a warranty on our wooden pallets. The warranty terms vary depending on the product type and usage conditions. Please contact us for detailed warranty information.

Question 13

What industries do you serve?

Accepted Answer

We serve a wide range of industries, including logistics, manufacturing, agriculture, pharmaceuticals, food and beverage, and retail. Our pallets are designed to meet the specific needs of each industry.

Question 14

Where are you located?

Accepted Answer

RSP Trading Company is located in Indore, Madhya Pradesh. Our complete address is 39 Shree Ram Nagar Colony, Dhar Naka Mhow Indore - M.P. 453441, and you are welcome to visit us during business hours. or call us at - +91-9926993051 or Mail us rspmhow@gmail.com .

Question 15

Can I track my order status?

Accepted Answer

Yes, you can track your order status by contacting our customer service team. We will provide you with updates and tracking information to ensure you are informed throughout the delivery process.